Refer to our frequently asked questions to learn more about the world-famous LVH. From business amenities to onsite venues and check-in or check-out times, this page offers a handful of advice for new guests and returning visitors. Please refer to the questions and answers below to learn more about the Las Vegas NV LVH.
A. Yes. View a complete listing of the services our Business Center provides.
A. Yes. La Bella Wedding Chapel, located in our North Tower. Call toll-free (866) 914-0198 for more information.
A. A top choice among Las Vegas NV hotels with unparalleled views, LVH offers views of the Las Vegas Strip, mountains and the Las Vegas Country Club golf course.
A. Yes. The Las Vegas Country Club golf course is directly across the street from the property. It is a private golf course and to gain entry you must either be a member, a hotel guest and reserve tee times through our Concierge, or booked our Las Vegas Hotel & Casino Golf Package for your stay.
A. Las Vegas NV hotel policy allows a maximum of four guests per room. There is an additional charge of $35.00 per person per night for the third and fourth guest in one room.
A. No. Pets are not allowed on the LVH property, with the exception of assistance animals (those needed to assist the physically challenged). If you need information on boarding kennels, please contact our Hotel Operator at (702) 732-5111.
A. You may check-in anytime after you arrive at LVH - Las Vegas Hotel & Casino. Your room will be available after 3:00pm. You may store your luggage with our Bell Desk, at no charge, until that time. Check-out is 12:00 noon. Extended check-out is an option, for an additional charge, and is based on availability. We are unable to determine the availability of a late check-out prior to the date of departure.
A. Yes. When booking your trip through Casino Reservations, a player's club card will be created for you over the phone.
A. Yes. Please contact our Hotel Operator at (702) 732-5111 and ask for Room Service.
A. A guest staying at LVH - Las Vegas Hotel & Casino can be contacted through any of the following methods:
To contact a guest by phone, please call our Hotel Operator at (702) 732-5111. Via fax, (702) 732-5778. Faxes will be charged $2 per page, payable by the guest.
To mail a package, please address it in the following manner:
Las Vegas Hotel & Casino Business Center
Attention: [Guest First Name] [Guest Last Name]
3000 Paradise Road
Las Vegas, NV 89109-1237
Handling & storage fees apply to all inbound packages, payable by the guest.
The guest will be notified via room message for both faxes and incoming packages.
Click here for more information on services at the Business Center.
A. To obtain this information and you have already checked-out of the hotel, please contact our Accounting Department at (702) 732-5571 or (800) 897-4881 between 8:00am – 4:00pm PST Monday – Friday. If you are still checked-in the hotel, please contact our Front Desk at (702) 732-5840 24 hours a day.
A. Yes. Reservation changes, along with a rate and availability quote, can be given via email. For information or assistance, please email LVH - Las Vegas Hotel & Casino Call Center at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . Please allow for a 48 hour (2 business days) response time.
A. Yes. For your convenience, we offer free uncovered self-parking and covered parking in our North Tower parking garage, as well as free uncovered self-parking in our SUPERBOOK® parking lot. We also offer Valet Parking at our Main Hotel entrance.
A. Visit lvmonorail.com for current fares, hours of operation and station information.
A. LVH - Las Vegas Hotel & Casino is just a few blocks from the Las Vegas Strip. We are also the last stop along the Las Vegas Monorail, which offers transportation to and from the Strip. The Las Vegas Convention Center is conveniently located right next door to LVH - Las Vegas Hotel & Casino.
A. There are various methods to get to LVH - Las Vegas Hotel & Casino:
1. Cab
2. Rent a car (Avis, Thrifty, Hertz, Enterprise, Budget, Dollar, Alamo, etc.)
3. Bell Transportation (Shuttle & limo services are available from 9:00am – 11:00pm)
A. LVH - Las Vegas Hotel & Casino does not provide shuttle service however, Bell Transportation provides a shuttle at the airport for a fee of $7 per person, depending on day and time.
A. Yes. For information click here, or contact The Spa Receptionist at (800) 880-3703 or (702) 732-5648.
A. Yes. LVH - Las Vegas Hotel & Casino has wheelchairs available for hotel guests upon arrival. Wheelchairs are free of charge and cannot be taken off property. We also offer Las Vegas NV hotel room accommodations for the physically challenged with amenities ranging from roll-in showers to bathroom handrails. Recreational scooters are also available to hotel guests and may be rented through our Front Desk. Please contact Room Reservations at (800) 732-7117 for more information.
A. Yes. Please visit our fitness center page.